1. Select the category (baby, hair, face), subcategory and/or subsubcategory.
2. See products that interest you. Click on the article to enlarge the image and see information about it.
3. Select an item and add it to your shopping cart. Luego can choose to continue shopping or process his order.
4. If you want to process your order, you can do so using the “Add” option, adding the product to your cart, including the registration option.
5. Choose a delivery method.
6. Select a payment method.
7. Confirm your order.

In Portugal (Continental and Islands) and other countries of the European Union (Germany, Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Slovakia, Slovenia, Spain, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Czech Republic, Romania, Sweden).

Rest of the world: we sell prior to consultation on costs/shipping.

If an item is out of stock, we will try to make it available again as soon as possible. If there is no stock available, the item will be deleted from the website

Yes. However, product images on our website may not be exactly the same as the products delivered to the customer. The information about the products is provided by the manufacturer or the competent authorities of the sector, so we do not assume any responsibility for the information provided.

There is no minimum request value. If you place orders over €50, in mainland Portugal, shipping costs will not be charged.

If you don't remember your access key, you can recover it in the Login field. You will receive an email with your new access key.

Once your order is placed, you will receive a confirmation email. If you do not receive it, please contact us.

Yes. You can cancel your order whenever your state allows it. To do so, access the “Orders” section of your account or contact us by email.

Yes. For more information, please see our privacy policy.

Yes. We send your order via email, indicating the desired product, brand and model. The order is made manually by one of our operators, and all the information necessary to make the payment is sent by electronic mail.

We will deliver your order to the address you indicate. We are not responsible for anyone missing or stolen.

If you receive an item in error that you have not ordered, please contact us by email.

After completing the purchase process, the system informs you of the amount to be paid, which includes possible discounts and shipping costs (if applicable).

We have the following payment methods: Visa, Mastercard, MBway, Multibanco Bank Transfer and Cash on Delivery.

Your card may be rejected for one of the following reasons:

• The card has expired. Confirm the expiration date of your card.
• The card limit has been reached. Check with your bank and confirm that the card has not exceeded the amount allowed to make your purchases.
• The data entered is not correct. Make sure you have correctly filled in all the necessary fields.

Yes. You just need to select the company option from your personal data and fill in the requested tax data.

Yes, data is transmitted in SSL encrypted form. To pay with Visa and Mastercard, only transactions with Eupago are accepted. Before checking that your card is linked to the Eupago system, the system will communicate with the card administrator so that the buyer authorizes the purchase. Once the bank confirms the authenticity of the card and the user, the card will be debited. Otherwise, the order will be cancelled.