Deliveries and shipping costs
1. Countries where we sell
- Continental Portugal and Autonomous Regions (Azores and Madeira);
- Some European countries (Germany, Austria, Bulgaria, Belgium, Croatia, Denmark, Slovakia, Slovenia, Estonia, Finland, France, Greece, Netherlands, Hungary, Italy, Latvia, Lithuania, Luxembourg, Monaco, Poland, Czech Republic, and Sweden);
- Other European countries: Under budget (price varies according to the weight of the order).;
- Rest of the World: Under budget (price varies according to the weight of the order).
2. Shipping
CONTINENTAL PORTUGAL
- For orders under €50, shipping via NACEX is €3.99.
- For orders over €50, shipping via NACEX is FREE.
- For orders under €50, to a NACEX.shop point, shipping is €3.00.
- For orders over €50, to a NACEX.shop point, shipping is FREE.
- For orders under €50, via CTT Expresso, shipping is €3.00.
- For orders over €50, via CTT Expresso, shipping is FREE.
- For orders under €50, to a UPS Access Point, shipping is €4.40.
- For orders over €50, to a UPS Access Point, shipping is FREE.
- Orders containing products from the "Diapers" and "Food & Milk" categories are always subject to shipping costs. However, if you choose to pick up the order at one of the available Pick-Up points, shipping is free for purchases of €50 or more.
AUTONOMOUS REGIONS, AZORES AND MADEIRA
- For orders over €80, shipping via CTT Expresso is FREE.
- For orders under €80, shipping via CTT Expresso is €8.00.
- Orders containing products from the "Diapers" and "Food & Milk" categories are always subject to shipping costs.
SPAIN PENINSULA
- For orders over €60, shipping via NACEX is FREE.
- For orders under €60, shipping via NACEX is €6.00.
- For orders under €60, to a NACEX.shop point, shipping is €5.00.
- For orders over €60, to a NACEX.shop point, shipping is FREE.
- Orders containing products from the "Diapers" and "Food & Milk" categories are always subject to shipping costs.
SOME EUROPEAN COUTRIES
- DPD Home Delivery: Germany, Austria, Bulgaria, Belgium, Croatia, Denmark, Slovakia, Slovenia, Estonia, Finland, France, Greece, Netherlands, Hungary, Italy, Latvia, Lithuania, Luxembourg, Monaco, Poland, Czech Republic, and Sweden — shipping cost is €16.50.
OTHERS EUROPEAN COUTRIES
- Under quote (value varies according to the weight of the order).
REMAINING COUNTRIES IN THE WORLD
- Under quote (value varies according to the weight of the order).
Delivery time depends on weight and delivery location. You can request detailed information by sending an email to encomendas@vanitysoul.com or by calling 967 838 113 (Call to the mobile network national ). Overweight or large orders are subject to shipping review. This way, the VANITYSOUL® team will contact the customer to adjust shipping. Customs fees are borne by the customer.
3. Delivery time
Your order will be shipped as soon as all items are available, except under stock-out conditions.
- Continental Portugal: 1 to 3 business days.
- Autonomous Regions, Azores and Madeira: up to 10 working days.
- Spain Peninsula: 1 to 3 business days.
- Rest of Europe: up to 10 business days.
However, the delivery times mentioned above may be changed during critical periods, particularly during holidays, Christmas and others. And also, in orders that need to be inspected by customs.
ATTENTION: Orders subject to re-delivery (recipient absent) may have associated costs, borne by the customer.
